This is the smaller version of the Cisco Call Manager.
The music on hold source will generally be the corporate server (Call Manager). The audio is streamed to each individual location. Audio usually starts from the beginning for each caller, this is called Unicasting.
Depending on how the router is populated, you may be able [...]
Category Archives: Cisco
Cisco Call Manager Express
February 1, 2010 – 2:04 pm
Cisco Unified Communications 500 (UC500)
August 1, 2009 – 4:50 pm
This is a newer phone system offered by Cisco, for small to medium sized customers. Music & Messages On Hold are played into the system by using an external MOH player connected to a standard 1/8″ mini jack.
Cisco Call Manager
April 10, 2009 – 1:55 pm
This IP system is the most popular system sold by Cisco. Generally this is the system at a headquarters location.
This is a server based system that can store audio files internally and doesn’t have a standard plug in for an external player. This unit then can stream the audio to other remote locations [...]